FAQs
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Why giant scrunchies?
- They are better for your hair: The Satin makes for less snagging and tangles, which will cause breakage. See our benefits of Satin page.
- You will never lose them: Each Scrunchy is about 8 inches across. You will not lose them.
- They are unique and stylish: the collections are forever changing and are limited, so no one else will have the same one.
Do you take requests?
Yes: we will try to get your suggestions in, but they may not be in the next restock.
Can I request anything?
- No: We are an all-inclusive brand. Therefore, we reserve the right to refuse any racist, homophobic, transphobic, or ableist designs. This includes custom business orders. No exceptions.
- We do, however, do naughty designs.
Do you do custom orders?
- We can add any design to a scrunchy, but all custom orders:
- You must order in counts of 8 as we cannot sell any extras.
- Require your own design.
- It will take up to a month to fulfill.
Can you turn my custom scrunchies into a three-pack?
Yes, but you will need the idea ahead of time.
How long until I receive my order?
- It can take up to 2 weeks to fulfil a standard order.
- If you have a custom order, this will take longer, so please, if it is for a bachelorette/ birthday party, please plan accordingly with a month's notice.
Can I pick my “Surprise me three-pack”?
No, it‘s a surprise…
How much is shipping?
We have a flat rate of 5$ for anywhere in the continental US.
Do you sell in stores?
Yes, we are featured in Viva Fall River at 333 South Main Street, Fall River, MA.