FAQs
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Why giant scrunchies?
- They are better for your hair: The Satin makes for less snagging and tangles, which will cause breakage. See our benefits of Satin page.
- You will never lose them: Each Scrunchy is about 8 inches across. You will not lose them.
- They are unique and stylish: the collections are forever changing and are limited, so no one else will have the same one.
Requests and Custom Orders
Do you take requests?
Yes: we will try to get your suggestions in, but they may not be in the next restock.
Can I request anything?
No: We are an all-inclusive brand. Therefore, we reserve the right to refuse any racist, homophobic, transphobic, or ableist designs. This includes custom business orders. No exceptions. We do, however, do naughty designs.
Do you do custom orders?
We can add any design to a scrunchy, but all custom orders:You must order in counts of 8 as we cannot sell any extras. Require your own design. It will take up to a month to fulfill.
Can you turn my custom scrunchies into a three-pack?
Yes, but you will need the idea ahead of time.
How long until I receive my order?
- It can take up to 2 weeks to fulfil a standard order.
- If you have a custom order, this will take longer, so please, if it is for a bachelorette/ birthday party, please plan accordingly with a month's notice.
Can I pick my “Surprise me three-pack”?
No, it‘s a surprise…
How much is shipping?
We have a flat rate of 5$ for anywhere in the continental US.
Do you sell in stores?
No, but we are at many fairs in Massachusetts and Rhode Island through out the year.